Frequently Asked Questions
What is the difference between refurbished and used equipment?
Refurbished equipment undergoes a rigorous multi-stage process including full diagnostic testing, component replacement, and calibration to meet clinical standards. Used equipment is typically sold as-is without the same level of technical verification.
How do I verify the condition of a piece of diagnostic equipment?
Every item in our inventory is accompanied by a detailed technical report. This includes a history of previous ownership, a comprehensive list of all diagnostic test results, and a certificate of calibration confirming its readiness for clinical use.
What is the warranty period for your refurbished equipment?
We provide a comprehensive 12-month warranty on all refurbished diagnostic and surgical equipment. This covers hardware failures and software licensing issues, ensuring your practice has peace of mind during the initial deployment phase.
Can I request a custom quote for bulk inventory purchases?
Yes, we offer specialized procurement solutions for multi-location practices. Please reach out to our technical support team to discuss your specific requirements and receive a tailored inventory quote.